| In the active area of delivering superior customer service, perception of an issue by the customer i ... - Daniel Sitter |
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| When you make a mistake with a customer, should you write them off as lost -- never to return again? - Denise O'Berry |
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| Loyal customers are the foundation of almost every business. Going the extra mile to provide outstan ... - Christoph Puetz |
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| Customers want to be treated right when they go into a retail store. Unfortunately they don?t always ... - Andre Bias |
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| "The Art of Recovery" is essential for small business owners. To better understand how to resolve cu ... - David Handler |
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| Much research has been done on what the makes a winning customer experience. What is it that makes c ... - Megan Tough |
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| One of my great claims to fame is the creation, testing, and validatiion of the "Customer Service Ca ... - Dr. Gary S. Goodman |
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| IT consulting clients sometimes will want you to provide them credit. Don't give too much credit too ... - Joshua Feinberg |
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| Let?s face it, good customer service can make or break a company. Even if the product is top-notch, ... - Bob Hett |
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| Would you like to have customers that stay with you and don't buy from your competitors? Customers t ... - Alan Fairweather |
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| It's easy to say great things about my own product or service. When another, disinterested party say ... - Chestin Salisbury |
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| Ten tips for creating and using a customer advisory board. - Paul Lemberg |
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| We spend almost every waking moment on the phone. We're on the phone in the car and in the grocery s ... - Abe Cherian |
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| As a company with long ?term goals of development you should know what your customer wants. Without ... - Tyler Benson |
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| A change in behavior can lead to succesful purchasing transactions - Anthony Bloch |
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| Efficient call center service can help your business grow by providing excellent customer service su ... - Scott |
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| Don't just use the "warm and fuzzie" words "customer service," build a working value-added customer ... - Larry Galler |
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| In banking, insurance, and investing, repeat business and loyalty are not the same. True loyalty is ... - Glenn Harrington |
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| Specialty Answering Service completes a 6 month long study on live operator's or voicemail managing ... - Todd Cardin |
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